![]() However, T-Mobile can't guarantee location accuracy on these devices. Tablets are trackable to a location as long as they are associated with a T-Mobile number and have GPS enabled.Only the approximate location (the nearest cell tower) of iOS (Apple) devices on your account will display in FamilyWhere. ![]() ![]() You can track up to a total of 10 lines on an account.FamilyWhere will not work if all shortcodes are blocked on your account. To locate a line after initial sign-in, choose the name of the device at the top of the screen. The app automatically locates all lines on the list of locatable devices upon signing in. Select a name or mobile number to locate.Locate and check-in Locate a family member If none are available, the option will not be shown. The Add Family Member option is only listed if there is one or more phone numbers available to be added as Family Members. Enter a name and choose a photo, then select Add Family Member.Select Profile > Family Controls > FamilyWhere > Settings.If none are available, the app will highlight that. The My Settings selection from the main menu offers a My Family option that allows adding a Family Member, but this option is only valid if there are phone numbers that can be added to the Family. Select the phone number linked to the Family Member.Access the app menu by selecting the Menu icon.Review and agree to the Terms of Service.Īdd a Family Member Add a Family Member via Android.Select Family Controls, then choose FamilyWhere.Select the check box next to the person you want to track on the account and choose Locate!.Enter a valid email address in the Create your account text box and choose Create Account.Open the FamilyWhere app and select Get Started.If you use a VPN or VPN app, turn it off while you get set up.These notifications are required by FCC regulations and by T-Mobile Privacy and Safety policy. By design, FamilyWhere notifications can't be disabled on a child’s phone.Only the Primary Account Holder can activate FamilyWhere service and see located devices. A Primary Account Holder assigned on the account.FamilyWhere doesn't track devices on suspended accounts. Exception: The Timex Famil圜onnect smartwatch is compatible. The FamilyWhere app isn't supported on smartwatches.The FamilyWhere app does require that GPS is enabled for tablets.Use any capable device-your phone, tablet, or computer-to quickly and accurately locate phones on your active account.Access a seven-day log of FamilyWhere location history.Get text or email notifications generated by scheduled automatic location alerts.Let family members check in with you through text message or see where they are on a map in real-time.For other devices, you can manage FamilyWhere by logging in to your T-Mobile account, then selecting My Account > Profile > Family Controls > FamilyWhere. The FamilyWhere app is available for Android only.Android users can also install the FamilyWhere app for free for additional features.All phones that can be located by FamilyWhere receive a notification when they are added to the service and a recurring notification as a reminder that they are still a part of the service.After the trial ends, there's a monthly subscription for $10 that appears on your bill. The FamilyWhere service includes a 30-day free trial for new users.Android 10 location accuracy improvement: setting change.To see our complete cancellation policy, see Microsoft Store Terms of Sale. For more info, see Change the payment method for a Microsoft subscription. To fix any issues, on the Manage page, select Change how you pay. If it does, we'll let you know when you arrive at Services & subscriptions. You don't need to do anything else.Ĭheck if a payment method needs to be updated. ![]() If you see Turn on recurring billing, this means your subscription will expire at the date shown and you can continue to use the product until that date. Make sure you're signed in to the Microsoft account dashboard with the same Microsoft account you used to purchase Microsoft 365. If you don't see an option to cancel or turn off recurring billing, you can choose to speak to one of our support advocates, or you can try the following: Troubleshoot issues if you can't cancel your subscription Subscriptions longer than 1 month and renewed - Denmark, Finland, Germany (purchases on or after March 1, 2022), Netherlands, Poland, and Portugal See Countries with prorated refunds for Microsoft subscriptions for more information.Īny subscription length - Canada, Israel, Korea, and Turkey Note: In In the following countries, you can cancel your subscription, and depending on the subscription length you may be entitled to a prorated refund.
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